Shipping & Returns
First Time Trying CathWear Return Policy: If you purchased CathWear for the very first time and ordered the wrong size, return it within 30 days and we will exchange yours for a different size.
If you tried CathWear and decided its not for you, return it within 30 days and we will provide you with full refund-no questions asked. All subsequent returns must be in original packaging with seals unbroken.
If you received a defective item, return it within 30 days for examination and we will provide you with a full refund.
Subsequent CathWear Returns: Returns outside of your first pair of CathWear must be in their original packaging with seals unbroken. You can return unopened CathWear within 30 days for a full refund.
We do not accept returns of CathWear with packaging seals broken outside of First Time Trying CathWear returns. We do not accept returns for any reason after 30 days.